"MAX" SU as the beginning, responding quickly to customer needs;
"MAX" YING as the thread, comprehensively understanding the market;
"SPEED" LING as the skill, overcoming all difficulties;
"SPEED" FENG as the goal, achieving mutual success together.
Explore Our CultureFour elements integrated, creating MST's unique corporate culture DNA
"Max-Su" means velocity, efficiency and agility. In cross-border supply chain, it covers not only transportation speed, but also market response, customs clearance, exception resolution and information flow efficiency.
"Max-Ying" represents data shadows, digital twins of goods and full-process visibility. It follows like a shadow, exists everywhere, invisible yet controlling the entire situation.
"Speed-Ling" means to overcome and conquer. It reflects the professional capability and risk management ability when facing complex regulations, sudden pandemics, port blockades and other challenges.
"Speed-Feng" represents the peak and summit. This is not only pursuing industry leadership ourselves, but also helping customers reach their business peaks, achieving value co-creation and win-win.
Clear direction, determined progress
Become the world's trusted smart supply chain leader. We use wisdom and technology to plan optimal development paths for customers, calmly responding to complex cross-border environments.
Using ultimate efficiency and reliable control to ensure the smooth flow of global trade. 'Ultimate efficiency' echoes 'MAX-Su Ying', while 'reliable control' aligns with 'SPEED-Ling Feng'.
Fundamental principles guiding our behavior
We advocate speed, but pursue precision on the basis of quick action. Able to respond quickly to market changes and understand customer needs accurately.
We take responsibility for every shipment of our customers and fulfill every commitment to partners seriously. No matter what challenges we face, we are customers' most reliable solid support.
We use technology and innovation to break through development bottlenecks. Through big data, AI and intelligent systems, continuously optimize supply chain models, driving industry future with wisdom.
All our actions are ultimately to help customers achieve success. We deeply understand customers' business and are committed to providing beyond-expectation solutions.
Real cases demonstrating the power of MST Group culture
A medical technology company's core equipment malfunctioned at overseas customer site, urgently needing a special customized component. Customer faced hundreds of thousands of dollars in losses per day of downtime, while traditional air freight would take 5-7 days.
MST received the help request late at night, and the 24-hour emergency service team immediately activated. Within 2 hours, completed confirmation of component inventory, coordination of customs documents and locking the fastest flight space. Ultimately, from receiving the request to delivering the component to customer took only 48 hours.
A specialty coffee importer purchased raw beans from Yunnan, shipping to Europe. Customer wanted to precisely understand cargo location, temperature/humidity status, and ensure delivery within 60-day optimal flavor period.
MST attached IoT devices with built-in sensors to coffee beans, creating "digital shadows". Customers can check cargo status in real-time through mobile App, with system even predicting arrival time with error margin under 2 hours.
A batch of Chilean cherries worth millions encountered sudden agricultural quarantine policy changes in destination country during shipping. Original certificates were about to expire, cargo faced rejection and total loss risk.
MST's global compliance team first detected policy change signs, activating emergency plan 12 hours before official announcement. Quickly coordinated with local authorities, completed retesting according to new regulations and obtained new certificates within 48 hours.
A Chinese small appliance manufacturer long serving as OEM for foreign brands wanted to establish own brand and explore European/American markets. They faced unfamiliar challenges in channels, logistics, after-sales, etc.
MST formed "Customer Success Team", planning complete solution from factory to overseas warehouse to end consumers together with customer. After one year cooperation, customer successfully entered mainstream overseas e-commerce platforms with own brand, profit margin increased 3 times compared to pure OEM period.